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Shipping & Returns
Shipping
Orders shipped within 1-3 days of purchase.
Tracking numbers can be acquired by emailing our team at smokevibes258@gmail.com
Vape and nicotine sales require a signature and 21+ ID upon delivery.
For any questions, please reach out to us at smokevibes258@gmail.com
Returns
Returns or claims for missing packages must be made within 7 days of purchase.
To initiate a return, please contact our customer service team to receive a return authorization and instructions.
Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective product.
Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.
Certain items, such as personalized or perishable goods, may not be eligible for return. Please check the product description for details.
If you receive a damaged or defective item, please contact us immediately for assistance and we will resolve the issue promptly.
Location
Smoke Vibes
256 Park Ave
Worcester, MA 01609
Contact Us
508-304-7410
smokevibes258@gmail.com
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All Rights Reserved | Smoke Vibes
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